CometChat Off Campus Drive 2025 Hiring Freshers For Trainee Engineer Role

Answer and resolve customer queries via live chat, email, and calls.
Develop a deep understanding of the product.
Learn the codebase, including how classes, components, functions, and events interact.
Assist customers in implementing a chat solution by guiding them through the integration process.
Know the documentation thoroughly to provide accurate references for customer issues.
Analyze customer codebase errors to determine whether the issue originates from the customer’s implementation or CometChat’s platform.
Diagnose product bugs by replicating customer-reported issues using CometChat sample applications.
Respond to support requests via chat and email, addressing both technical and non-technical queries.
Join and lead customer calls to troubleshoot code-based errors and issues.
Work on minor bug fixes.

Understanding of Object-Oriented Programming (OOP) concepts.
Strong analytical and problem-solving skills.
Proficiency in JavaScript (ES6+), JSX, and React principles.
Ability to write code for given problems.
Understanding of the Software Development Life Cycle (SDLC).
Knowledge of additional coding/scripting languages such as HTML5, JavaScript, PHP, and Node.js is an advantage.
Ability to learn new software and technologies quickly.
Ability to follow instructions and work effectively in a team environment.

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CometChat Off Campus Drive 2025 Hiring Freshers For Trainee Engineer Role | 4-6 LPA