Infoane Technologies Walk-in Drive 2024: Trainee Software Engineer | 20 April 2024

WALK-IN DRIVE AT FOUNDEVER – CUSTOMER SERVICE RESPONSIBILITIES DETAILS :

• Customer Support: Assisting customers with inquiries, issues, or concerns through inbound or outbound phone calls. This involves actively listening to customers, addressing their needs, and providing appropriate solutions or information.
• Problem-Solving: Analyzing customer problems or complaints and finding effective resolutions or escalating complex issues to higher-level support if needed.
• Product Knowledge: Acquiring comprehensive knowledge of the products or services offered by the company to provide accurate information to customers.
• Handling Inquiries: Addressing customer questions related to product features, pricing, availability, policies, or any other relevant information.
• Order Processing: Assisting customers with placing orders, tracking shipments, and managing order-related inquiries.
• Complaint Resolution: Resolving customer complaints and ensuring that customers feel heard and valued.

Walk-in Drive at Foundever -Skills Required

• Bilingual Communication: Being fluent in both French and English (if applicable) to effectively communicate with customers who may prefer one language over the other.
• Politeness and Formality: Addressing customers with appropriate titles and using formal language (such as “vous” in French) to show respect and professionalism.
• Cultural Sensitivity: Understanding and respecting cultural norms and customs of French-speaking regions, which can vary based on country and region.
• Active Listening: Actively listening to customers to understand their needs and concerns before providing assistance.
• Empathy: Demonstrating understanding and compassion towards customers’ feelings and concerns, and expressing empathy appropriately in French.
• Clear Communication: Communicating clearly and concisely in French, avoiding jargon or overly technical terms that customers may not understand.

HOW TO APPLY FOR THE Walk-in Drive at Foundever INTERVIEW?

To apply for the Foundever walk -in Interview Candidate need to walk in to the Venue that is given below.

FOR gurgaon LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role	Customer service
Experience	0-5
Contact no.	RAVI AHUJA ( 08527409950 )
Date	7th August – 9th August ,
Time	12.00 PM – 7.30 PM
walk-in Address:	12th Floor , DLF, Tower A2 , World Tech Park , Block A Sector 30 Gurugram Haryana 122001
email-id	ravi.ahuja@sitel.com

FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role	International Voice Process
Experience	0-2
Contact no.	n/a
Date	7th August – 12th August ,
Time	11.00 AM – 4.00 PM
walk-in Address:	Cyber Pearl, B Block,Unit II, 2nd Floor, HITEC City, Madhapur, Telangana 500082