Infoane Technologies Walk-in Drive 2024: Trainee Software Engineer | 20 April 2024

ICCS WALK IN Drive – Roles & Responsibilities For Voice Process Details :

• Handle incoming and outgoing calls professionally, addressing customer inquiries and resolving issues.
• Follow company scripts and guidelines to provide consistent and accurate information.
• Document customer interactions and maintain detailed records in the database.
• Collaborate with team members to achieve call center performance targets and goals.
• Escalate complex issues to higher-level support when necessary.
• Continuously improve product knowledge and communication skills to enhance customer satisfaction.

ICCS WALK IN Drive – Skills Required For Voice Process

• Excellent verbal communication skills for clear and effective phone interactions.
• Active listening abilities to understand and address customer needs.
• Patience and empathy in handling customer inquiries and concerns.
• Adaptability to work in a fast-paced call center environment.
• Basic computer proficiency for data entry and navigating customer databases.
• Problem-solving skills to resolve issues and provide solutions during calls.

HOW TO APPLY FOR THE ICCS WALK IN Drive ?

To apply for the ICCS WALK IN Drive Interview Candidate need to walk in to the Venue that is given below.

FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW