Infoane Technologies Walk-in Drive 2024: Trainee Software Engineer | 20 April 2024

WALK-IN DRIVE AT MAJOREL-CUSTOMER SERVICE EXECUTIVE -RESPONSIBILITIES :

• Customer Interaction: Interacting with customers via various channels, such as phone, email, chat, or social media, to address inquiries, provide assistance, and resolve issues.
• Issue Resolution: Diagnosing customer concerns, providing accurate information, troubleshooting problems, and offering effective solutions.
• Product Knowledge: Developing a comprehensive understanding of the company’s products, services, and policies to assist customers effectively.
• Customer Support: Providing timely and empathetic support to customers, ensuring a positive experience and customer satisfaction.
• Documentation: Accurately documenting customer interactions, details of inquiries, and actions taken in the company’s CRM system.

Walk-in Drive at Majorel -Skills Required

• Communication: Excellent verbal and written communication skills for effective interactions with customers across various channels.
• Empathy: Ability to understand and empathize with customer concerns, showing genuine care and concern.
• Active Listening: Skill in actively listening to customers, understanding their needs, and responding appropriately.
• Problem-Solving: Analytical thinking to diagnose issues, identify root causes, and provide accurate solutions.
• Patience: Remaining patient and composed, especially when dealing with frustrated or upset customers.

HOW TO APPLY FOR THE Walk-in Drive at Majorel INTERVIEW?

To apply for the Majorel (Walk in) Interview Candidate need to walk in to the Venue that is given below.