Infoane Technologies Walk-in Drive 2024: Trainee Software Engineer | 20 April 2024

Sutherland WALK IN Drive – Roles & Responsibilities For Chat Support Executive Details :

• Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions.
• Manage A/R accounts by ensuring accurate and timely follow-up.

Walk-in Drive at Sutherland – Customer Support Executive Responsibilities

• Interacting with customers through various communication channels, such as phone calls, emails, chat, or in-person interactions.
• Actively listening to customers to understand their needs, questions, or problems and providing appropriate solutions or responses.
• Resolving customer inquiries, complaints, or issues effectively and efficiently.
• Escalating complex problems to higher authorities when necessary and following up to ensure timely resolution.
• Acquiring in-depth knowledge about the company’s products or services to provide accurate information and guidance to customers.
• Keeping up-to-date with product updates, pricing, and company policies.

Walk-in Drive at Sutherland -Skills Required

• Effective verbal and written communication is paramount in customer care. Customer Care Executives must articulate information clearly, listen actively to customer concerns, and convey empathy and professionalism in their interactions.
• The ability to empathize with customers and remain patient, even in challenging situations, is vital. Demonstrating understanding and a willingness to assist can defuse tense situations and enhance customer satisfaction.
• Customer issues can vary widely in complexity. Customer Care Executives should be adept at analyzing problems, identifying root causes, and applying critical thinking to find appropriate solutions promptly.

HOW TO APPLY FOR THE Walk-in Drive at Sutherland INTERVIEW?

To apply for the Sutherland walk -in Interview Candidate need to walk in to the Venue that is given below.

FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role	AR Callers
Experience	freshers
Contact no.	Rohit.HR ( 9030212890 )/903021289
Date	13th November – 19th November
Time	12.00 PM – 4.00 PM
walk-in Address:	Sutherland Global Services ,7th floor divyasree lanco hills Kajaguda Hyderabad, Telangana 500089.

FOR Chennai LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role	Customer Support Executive
Experience	0 -1 years
Contact no.	Sharon  ( 6383171336 )/8667517474
Date	14th November – 23 November
Time	10.00 AM – 2.30 PM
walk-in Address:	Sriram Gateway Office Parks, A1, GF, Grand Southern Trunk Rd, Perungalathur, Tamil Nadu 600063
Email id:	sharon.leela@sutherlandglobal.com/vignesh@sutherlandglobal.com,

FOR MUMBAI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role	Customer Service Associate
Experience	0 -1 years
Contact no.	Shivani/ Arsh ( 7021124573 )
Date	9th November – 18th November
Time	1.00 PM – 5.30 PM
walk-in Address:	Sutherland Airoli, 5th Floor, k-10, Liberty Tower, Reliable Plaza IT Park, MIDC Kalwa Industrial Estate, Thane Belapur Road, Airoli Navi Mumbai- 400708

FOR BHOPAL LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role	Customer Support Associates
Experience	0 -3 years
Contact no.	Niharika
Date	7th November – 16th November
Time	12.00 PM – 5.30 PM
walk-in Address:	IT Park Building, Plot No U 1 Emc It Park Campus Badwai Gandhi Nagar Bhopal, Madhya Pradesh, 462033