Infoane Technologies Walk-in Drive 2024: Trainee Software Engineer | 20 April 2024

VOICE PROCESS RESPONSIBILITIES Details :

• Customer Assistance: Answering customer inquiries, resolving issues, and providing product or service information via phone calls.
• Sales and Telemarketing: Conducting outbound calls to promote products, services, or campaigns and achieve sales targets.
• Data Entry: Accurate and efficient data entry and record-keeping during customer interactions.
• Compliance: Adhering to company policies, procedures, and scripts to ensure a consistent customer experience.
• Quality Assurance: Maintaining high-quality service standards, addressing customer concerns professionally, and escalating complex issues to appropriate teams when necessary.

Walk-in Drive at Sykes -Skills Required

• Effective Communication: Strong verbal communication skills to convey information clearly and professionally during phone interactions.
• Active Listening: The ability to actively listen to customer inquiries and concerns, demonstrating empathy and understanding.
• Problem-Solving: Skill in identifying issues and finding solutions while maintaining a positive customer experience.
• Adaptability: The capacity to adapt to different customer personalities and situations, adjusting communication style as needed.
• Multitasking: Efficiently managing multiple tasks, such as data entry or navigating systems, while engaging with customers over the phone.

HOW TO APPLY FOR THE Walk-in Drive at Sykes INTERVIEW?

To apply for the Sykes walk -in Interview Candidate need to walk in to the Venue that is given below.

FOR Hyderabad LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW