Infoane Technologies Walk-in Drive 2024: Trainee Software Engineer | 20 April 2024

Job description :

• conducting customer satisfaction surveys to understand what areas of the company’s services need improvements
• catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
• curating streamlined email and social media communication mediums for offers, updates and much more
• dealing with customer issues and churning out an easy-to-follow solution

Walk-in Drive at Teleperformance – Customer Support Executive Responsibilities

• Customer Interaction: Interact with customers through various communication channels, including phone, email, chat, social media, and in-person, to address inquiries, requests, and concerns.
• Issue Resolution: Diagnose and resolve customer issues, providing solutions for product or service-related problems and ensuring customer satisfaction.
• Product Knowledge: Maintain a deep understanding of the company’s products or services to provide accurate information and guidance to customers.
• Complaint Handling: Address customer complaints, investigate issues thoroughly, and provide appropriate resolutions while maintaining a professional and empathetic approach.
• Information Provision: Offer comprehensive product information, including features, pricing, policies, and procedures, to assist customers in making informed decisions.
• Order Processing: Assist customers with order placement, tracking, modifications, and cancellations, ensuring smooth and accurate transactions.

Walk-in Drive at Teleperformance -Skills Required

• Good communication skills. ( Written & Verbal both ).
• Candidate should be very good at English communication skills.
• Candidate should be comfortable with the rotational shifts.
• Keep records of customer interactions.
• Proven customer support experience or sales experience.

HOW TO APPLY FOR THE Walk-in Drive at Teleperformance INTERVIEW?

To apply for the Teleperformance (Walk in) Interview Candidate need to walk in to the Venue that is given below.

FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role	Customer Support Executive -Only Male
Experience	0-1 Years
Contact no.	HR vachan ( 9844227689 )/Megha 9844227689
Date	9th November – 18th November
Time	9.30 AM – 5.30 PM
walk-in Address:	Address: 3rd floor, DSR SMART WORKS, Varthur Rd, next to SKR Kalyana Mandapam, Silver Springs Layout, Marathahalli, Bengaluru, Karnataka 560037

FOR MOHALI LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role	Customer Support Executive
Experience	FRESHERS
Contact no.	Hr Chetali ( 7015090481 )
Date	4th November – 13th November
Time	9.30 AM – 5.30 PM
walk-in Address:	Bestech Business Tower A Ground floor SECTOR 66 Phase 11 Mohali
MAIL-ID	chetali.chetali@teleperformancedibs.com

FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW

Role	International Technical chat support
Experience	0-3Years
Contact no.	Harshit ( 7673972445
Date	9th November – 18th November
Time	11.00 AM – 3.00 PM
walk-in Address:	Teleperformance Global Services Private Limited, 2nd Floor, Legend platinum Building, Next to Rainbow hospital Kondapur Hitech city. Hyderabad-500081  (View on map)