Infoane Technologies Walk-in Drive 2024: Trainee Software Engineer | 20 April 2024

Walk-in Drive at VXI Global Solutions – Customer Support Executive Responsibilities :

• Customer Interaction: Interacting with customers via various channels such as phone calls, email, chat, or social media to address their inquiries, concerns, and requests.
• Issue Resolution: Providing prompt and efficient solutions to customer problems or issues, aiming to ensure a positive customer experience.
• Product Knowledge: Demonstrating a strong understanding of the company’s products, services, and processes to accurately address customer inquiries and offer appropriate assistance.
• Customer Satisfaction: Striving to achieve high levels of customer satisfaction by actively listening to customers, empathizing with their needs, and delivering excellent service.
• Data Entry and Documentation: Recording and updating customer interactions, inquiries, and feedback accurately in the company’s database or CRM system.

Walk-in Drive at VXI Global Solutions -Skills Required

• Communication Skills: Excellent verbal and written communication skills are crucial for effectively interacting with customers, understanding their inquiries, and providing clear and concise solutions.
• Customer Service: Strong customer service skills, including empathy, patience, and the ability to handle customer concerns in a professional and courteous manner.
• Active Listening: Being attentive to customer needs and actively listening to their concerns to address them appropriately.
• Problem-Solving: Analyzing customer issues and finding effective solutions to resolve their problems or guide them through troubleshooting processes.
• Product Knowledge: Familiarity with the company’s products, services, and processes to provide accurate information and assistance to customers.

HOW TO APPLY FOR THE Walk-in Drive at VXI Global Solutions INTERVIEW?

To apply for the VXI Global Solutions walk -in Interview Candidate need to walk in to the Venue that is given below.

FOR HYDERABAD LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW