Infoane Technologies Walk-in Drive 2024: Trainee Software Engineer | 20 April 2024

WALK-IN DRIVE AT VYAPAR- CUSTOMER SUPPORT / CUSTOMER SUCCESS RESPONSIBILITIES :

• Email Support: Responding to customer inquiries and resolving their issues via email. This involves providing accurate and detailed information and addressing customer concerns effectively.
• Live Chat Support: Engaging in real-time conversations with customers through chat platforms, assisting them with their queries, and providing prompt solutions.
• Messaging Support: Handling customer interactions through various messaging apps or platforms, ensuring timely responses and delivering excellent customer service.
• Ticket Management: Using ticketing systems to manage and track customer inquiries, ensuring that all cases are addressed promptly and efficiently.
• Technical Support: Assisting customers with technical issues or troubleshooting their problems through written communication channels.
• Order Processing: Managing customer orders, verifying details, and ensuring smooth order processing through non-voice communication.

Walk-in Drive at Vyapar-Skills Required

• Effective Communication: Clear and empathetic communication is key in understanding customer needs and providing helpful responses.
• Active Listening: Actively listening to customers allows support representatives to grasp their concerns fully and provide appropriate solutions.
• Empathy: Demonstrating empathy and understanding helps build rapport with customers, even in challenging situations.
• Patience: Remaining patient, especially with frustrated or upset customers, is essential for providing excellent service.
• Problem-Solving: Analyzing customer issues and finding effective solutions to resolve their problems is a core skill in customer support.

HOW TO APPLY FOR THE Walk-in Drive at Vyapar INTERVIEW?

To apply for the Vyapar walk -in Interview Candidate need to walk in to the Venue that is given below.

FOR BANGALORE LOCATION INTERESTED CANDIDATES CAN WALK-IN DIRECTLY TO THE BELOW VENUE FOR INTERVIEW